Frequently Asked Questions
Have questions about our services, inspection process, or how we can assist with coatings issues? You’re in the right place. Below you’ll find answers to some of the most common questions we receive about automotive and industrial coatings, expert witness reports, testing, and more. If you can’t find what you’re looking for, feel free to get in touch – we’re here to help.
What services does Automotive Coatings Consultants provide?
We offer independent technical inspections and reports, chemical analysis, expert witness services, and commercial advice on all automotive paint-related matters, including defect investigation, coating performance assessment, and quality assurance.
Are you independent from paint manufacturers or suppliers?
Yes. We are completely independent and not affiliated with any coating supplier, manufacturer, or distributor. This ensures our advice and reports are unbiased, fact-based, and in the best interest of our clients.
Who can use your services?
Our clients include car manufacturers, insurers, paint companies, refinish distributors, body shops, private vehicle owners, car enthusiasts, and legal professionals.
Can your reports be used in legal proceedings?
We offer independent technical inspections and reports, chemical analysis, expert witness services, and commercial advice on all automotive paint-related matters, including defect investigation, coating performance assessment, and quality assurance.
What qualifications do your consultants have?
Our team has over 50 years of collective experience in paint defect analysis and materials science, with degrees and postgraduate qualifications in Chemistry, Materials Science, and Surface Coating Technology. We also hold licenses in vehicle spray painting, quality management, and business management.
How quickly can you inspect a vehicle or prepare a report?
We aim to provide the highest quality service in the shortest possible time. Response times vary depending on the complexity of the case and location, but urgent inspections can often be arranged promptly.
Do you only work in certain states of Australia?
No. We operate in all states and territories across Australia and have an extensive network of industry contacts internationally.
Can you help reduce the cost of paint-related complaints?
Yes. Many of our clients have significantly reduced their costs by using our fact-based investigations and technical recommendations to resolve disputes efficiently.
Do you provide training or technical advice for body shops?
Yes. We provide technical support, training, and best-practice advice for body shops and refinishers to improve coating quality, reduce defects, and meet industry standards.
How can I book a consultation or inspection?
You can contact us directly on 0408 133 133, email autocoatscon@bigpond.com, or submit an inquiry through our website.
Where is your main office?
Our main office is in Sydney and we cover all of Australia with our dedicated team of consultants based in every major city.
How much do your services cost?
Our fees depend on the type of service, location, and complexity of the work. For example, a simple on-site inspection may be priced differently from a detailed technical analysis and expert witness report. We provide clear, upfront estimates after discussing your needs, and there are no hidden charges or on-going costs. Contact us on 0408 133 133 or autocoatscon@bigpond.com for a tailored quote.
